Qisido helps organize and direct incoming tickets to the right agents without manual effort.
It keeps an eye on tickets as they progress, giving you updates on their status in real time.
If a ticket is not answered within a predefined time, Qisido automatically brings attention to it, making sure nothing gets overlooked.
Qisido avoids confusion by detecting and preventing multiple agents from responding to the same ticket.
Make your customers feel heard by making sure they are not repeating themselves every time. Our seamless multi-account email handling software efficiently categorizes emails according to the concerned department.