The Ultimate Help Desk Software Solution
Easier to Use
Cost Effective
Automated Ticketing
We reviewed 100s of Customer support teams and read 1000s of reviews on social media and here are the features that they have asked for in a
Help Desk Software
Shared Inbox
Automated Workflow
Team Collaboration
Insights and Analytics
Integrations
Privacy Protection
Smart and Simple Solution
Need help to handle incoming queries from your customers? Try Qisido — A smart yet simple help desk platform that eases the process of customer interaction through automated workflow, shared inbox, and team collaboration.
Route Conversations Automatically
Route your customer conversations automatically to the right people for quicker resolution, resulting in happy customers.
Quicker and Personalized
Make customer interactions faster and more personalized by providing easy access to customer history, relevant data, and built-in collaborations. This enhances the overall brand experience and helps resolve issues effectively and efficiently.
Track Performance
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Monitor your team's performance and customer experience effortlessly in one place with built-in detailed analytics, accessible with just one click.
Increased Productivity
Boost your support team's productivity and minimize errors by using predefined templates and responses.
Real-Time Response
Be there for your customers in real-time with our live chat feature, ensuring they never have to wait.
Shared Inbox
Privacy Protection
Integrations
Team Collaboration
Automated Workflow
Insights and Analytics
Integrations
Automated Workflow
Testimonials
Senior Manager
Automotive Industry
With Qisido, we can keep track of everything in real time and customize it to fit how we work. It's perfect for our fast-moving industry.
Customer Service Head
Logistics Business
Qisido keeps our customer support organized and adaptable. We have begun processing orders faster, and our customers have been the happiest since we have opted for Qisido and started providing them swift resolutions.
Executive Director
Healthcare Industry Giant
Qisido has been a lifesaver for our business. It's simple, secure, and works seamlessly with our patient care. Our team loves how it makes everything smoother.
Executive Director
Qisido’s straightforward, and the customization options make it a perfect match for our academic environment. It's made our support tasks much more manageable.
Qisido helps you organize customer requests based on priorities, ensuring a systematic approach to resolution.
Qisido boosts the productivity of your team members by automating routine tasks.
Tickets are automatically directed to the appropriate support agents, ensuring a quicker and efficient resolution.
Qisido saves your agent's time and energy with advanced search options.
Receive notifications via email, browser alerts, and mobile devices to never stay out of touch from your customers.
Qisido allows customer support agents to exchange private notes before sending formal emails.